Phishing:
The Fastest Growing
Form of Identity
Theft
Unauthorized
access to financial
accounts through phishing
is the fastest growing
form of identity theft.
The U.S. Federal Deposit
Insurance Corporation
(FDIC) recently produced
a study
finding that, during
2003, almost ten million
Americans were the victims
of identity theft, with
a total cost to businesses
and consumers approaching
$50 billion dollars.
Identity theft is of
particular concern to
financial institutions
and to their customers.
The FDIC estimates almost
2 million U.S. internet
users encountered some
form of phishing during 2004.
Of those, 70 percent
do their banking or
pay their bills online
and over half believed
they received a phishing
e-mail. As a result,
consumers are becoming
uneasy about using the
internet to conduct
financial transactions
and experts believe
that phishing is slowing
the growth of online
banking and e-commerce
worldwide.
Phishing:
How is it Perpetrated?
Phishing
is easy to implement
and financial service
companies are the most
frequent targets of
phishing attacks. In
phishing, consumers
are deceived - normally
via deceptive e-mails,
instant messages, DNS
poisoning (pharming),
text messaging, and
through other communication
methods, into visiting
counterfeit (phishing)
webpages where they
are tricked into providing
fraudsters with their
user names, passwords,
and other confidential
information.
While
e-mail is no longer
the sole method of launching
a phishing attack, the
classic phishing attack
involves a deceptive
e-mail that purports
to be from a legitimate
financial institution.
The e-mail typically
tells the customer that
there is some sort of
problem with the customer’s
account and usually
includes a hyperlink
to a phishing webpage
that looks exactly like
the webpage of a legitimate
financial institution
with which the consumer
does business. The e-mail
instructs the recipient
to click on the included
hyperlink, go to the
financial institution
webpage, and log in
to their account in
order to “fix” the problem.
In other attacks, consumers
are directed to a phishing
webpage in the hopes
of receiving some form
of reward. In reality,
the phishing webpage
is simply collecting
customer user names
and passwords in order
to hijack accounts.
The following is an
example of an actual
phishing e-mail:
Once
the customer has entered
their user name and
password into the phishing
webpage, they are typically
re-directed to the actual
financial institution
webpage with instructions
to try again. Since
their login succeeds
on the actual webpage,
they are completely
unaware that they have
just provided a phisher
with complete access
to their financial account.
Usually, the first indication
they have that there
is a problem is when
they discover, too late,
that their account is
empty. By that time,
the phisher has already
transferred their funds
into another financial
account, emptied and
closed that other account,
and then disappeared.
Phishing:
What Has Been Tried
to Stop it?
Until
recently, there have
been few solutions to
combat phishing. Internet
Service Providers (ISPs)
have experimented
unsuccessfully with
various forms of "filtering"
or "blocking"
software or hardware to
try and shut down
phishing webpages before
their customers were affected.
Unfortunately, most
experts agree that such
"filtering"
approaches are fundamentally
flawed for many reasons,
including:
The
number of
phishing
webpages
is increasing
faster than
they can
be identified
and shut
down by
the ISPs.
The
Anti-Phishing
Working
Group (APWG)
reported
2625 new
phishing
web-pages
spawned
in February
2005 alone.
The
majority
go undetected
and unreported.
Filtering
or blocking
a phishing
webpage
from reaching
consumers
can only
occur after
the phishing
webpage
has been
detected
by, or reported
to, the
ISP. By
that time,
however,
the phishing
attack has
typically
already
been launched.
Such
“post-attack”
remedies
are akin
to “closing
the barn
door after
the cow
has already
escaped”.
Many
Internet
Service
Providers
resist imposing
filtering
software
on their
systems.
Many
Internet
Service
Providers
are located
in foreign
countries
where it
is difficult
to coordinate
or enforce
filtering
efforts.
Some
Internet
Service
Providers
actually
encourage
the propagation
of phishing
webpages
since it
results
in increased
local hosting
revenues.
Companies
such as Microsoft and
Symantec have spent
enormous sums of money
attempting to develop
software-based solutions such
as "Sender ID",
browser "toolbar"
controls, and other
forms of digital signature recognition
software. These software-based
approaches are flawed
for many reasons, including:
They
depend on
consumers
being willing
and able
to install software,
proprietary
browsers,
or other
controls
onto their
local computer
systems.Consumers
have been
resistant
to such
efforts.
The
various
software
tools are
incompatible
with each
other, with
one tool
blocking
websites
that have
registered
with a competitor.This
results
in erroneous
and selective
blocking
by the different
software
solutions
because
of a website
being perceived
as being
“unsigned”
when it
has, in
fact, simply
registered
with a competitor
or chosen
not to participate
at all.
Given
the diversity
of operating
systems,
browsers,
and software
drivers
around the
world, no
single software
system will
be installable
and useable
by 100%
of the internet
audience.
For
each new
phishing
webpage
that is
identified,
the database
of known
phishing
websites
must also
be updated.
Experts
agree this
is a hopeless
task since
the number
of phishing
webpages
is growing
faster than
they can
be shutdown.
Also, by
the time
a phishing
website
is identified
and reported,
it is too
late since
the attack
has already
been launched.
The
vast majority
of websites
are maintained
by small
businesses
or individuals,
many of
whom elect
not to register
their website
with the
ID Authority
for personal
or financial
reasons.As
a result,
consumers
who subscribe
to such
software
systems
are unable
to reach
a large
number of,
otherwise
valid, websites.
Such
solutions
are not
voluntary.Requiring
a business
owner to
register
their website
with the
ID Authority
in order
to reach
their intended
consumers,
while simultaneously
preventing
consumers
from accessing
websites
who do not
subscribe
with the
ID Authority,
flies in
the face
of growing
demands for
GREATER
access to
the internet
by businesses
and consumers,
not less.
Virtually
all anti-phishing efforts
to date have focused
on one of the above
failed approaches. There
has been little effort
made towards developing
an anti-phishing solution
that individual business owners
can implement themselves,
without the assistance
of an ISP or software
company, and without
requiring customers
and business owners
to give up yet more
privacy. As a result,
phishing has continued
to grow.
In
desperation, and without
any workable solution,
business owners have
resorted to simply placing printed
warnings on their webpages,
urging their customers
to check the URL address
of any company webpage.
These printed warnings
represent the most common
approach business owners
have taken to try and
protect their customers
from phishing.
Phishing:
What is the Solution?
PhishCops®
is the first solution
in the world that actually
solves the problem of
phishing through true
authentication techniques.
It is an authoritative,
easy-to-implement solution
that is invulnerable
to hacking, fraud, or
abuse. It does not impose
software or hardware
requirements on business
owners or consumers
and actually promotes
greater privacy
for both the business
owner and their customers.
It is also easy to implement
and use. For business
owners, implementation
involves little more
than "copying-and-pasting"
traditional html/server-side
scripts onto their webpage.
In short, the PhishCops®
Webpage Authentication
Process succeeds because:
It is a "two-factor"
authentication solution
that ALSO authenticates
the webpage as recommended
by the FDIC and
the FFIEC.
It uses mathematical
algorithms approved
by the U.S. Department
of Commerce, which
results cannot be
replicated by phishers.
It does not
require any hardware
or software to be
installed. It requires
only simple "copy-and-paste"
actions by webmasters.
It is 100% internet-based
solution, which
means it can be
used by 100% of
the internet audience.
It does not
interfere with any
existing webpage
functionality or
server processes.
It actually
promotes business
owner and consumer
privacy.
To learn
more about how the PhishCops®
Webpage Authentication
Process works, click
here.